Complade contact and certification inquiries
Complade welcomes questions about certification, scope, pricing, policies and the application process.
Support for additional standards
ISO/IEC 42001, ISO/IEC 27701 and ISO 9001 services are planned. Email certification.info@complade.com to discuss your scope and timing. Any proposed engagement will state its accreditation status before you commit.
Complade is not currently SCC-accredited for ISO/IEC 42001, ISO/IEC 27701 or ISO 9001. Assessment of these additional programmes is planned as part of Complade’s annual accreditation audit with the Standards Council of Canada in Q2 2027, from April to June. Accreditation remains subject to SCC’s assessment and decision. Approval and its timing are not guaranteed.
Current automatic estimates cover ISO/IEC 27001 and CyberSecure Canada.
Discuss a quotation by emailStart your certification application
For ISO 27001 and CyberSecure Canada, your application starts in the portal. Review our proposal before signing or paying.
Not ready for your audit yet?
Review the requirements and evidence examples for your certification. You can start a free application while preparing and update it later.
Take the optional self-assessment. Download your report, then book a free one-hour discussion of your results.
Your estimate is a useful pricing guide. The final price is usually close to it when your scope, application details and pricing assumptions remain the same, although the estimate is not a guaranteed price.
For ISO 27001, a firm quotation and agreement for your review can only be prepared once your information security management system (ISMS) is implemented and you know your exact scope statement and application details. Complade then reviews those details and the required audit time before confirming the price.
You can start your application while preparing, then explore our Audit preparation guides. When you are ready, log in to the portal and update your application with your final scope and current details. You can then review the firm quotation and agreement before deciding whether to sign.
Apply free and receive an estimate
Describe your organization and scope. Your application is non-binding.
Review your quotation and agreements
Once you are ready and your scope is confirmed, Complade reviews your completed application and confirms audit days, pricing, the agreement and NDA (non-disclosure agreement).
Sign and meet your audit team
Choose whether to sign, then agree how to share evidence and book time with your lead auditor.
Pay before the Stage 1 review
Payment is due once the required evidence is available to the auditor, before review, unless other terms are agreed.
Questions about steps, timing or costs? Check our audit process and frequently asked questions (FAQ) for an answer. If you still need help, email us. To discuss your organization’s readiness, complete the self-assessment first. To confirm ISO 27001 or CyberSecure Canada audit days and pricing, complete the free application. For another standard, email for a quotation.
Head office
Complade Inc.
2 Simcoe St South, Suite 300
Oshawa, ON L1H 8C1, Canada
Start a certification application
Get an ISO 27001 or CyberSecure Canada estimate and manage your application online. For other standards, email us for a quotation.
Open the certification portal