Complade: Certification Procedures
Complade publishes this summary of its controlled certification policy.
Certification Procedures
After Stage 1 and Stage 2 audits, the Lead Auditor submits the report and recommendation. The package passes through a multi-level independent review. The Certification Manager prepares the certificate, and the Managing Director gives final approval and signs it. The client receives the certificate package by email within two weeks of final approval.
Changes to a certificate may require a special audit. Unresolved issues can lead to suspension, cancellation, scope reduction, or withdrawal. Serious violations may require immediate suspension. Corrective actions are reviewed before reinstatement. Cancelled certificates are archived for three months.
For the complete controlled policy and current revision, contact Complade directly.
From audit to certification decision
Audit delivery and the certification decision are separate activities. The audit team evaluates evidence and makes a recommendation. An independent review precedes Complade’s certification decision.
Information reviewed
- The proposed scope and applicable certification standard.
- Audit reports, recorded evidence and the audit team’s recommendation.
- Nonconformities and the organization’s responses, including required corrective-action evidence.
After the decision
The organization can view the outcome in the Complade portal. When certification is granted, certification documents are made available there. Maintaining certification depends on continued conformity with the applicable requirements and the planned surveillance audits.
A scope change or unresolved issue may require further review. Depending on the circumstances and the applicable procedure, Complade may reduce the scope, suspend or withdraw certification. An organization may appeal a decision.
All certification policies · Audit process · Impartiality policy