# Complade certification reference Last reviewed: 2026-09-18 ## Organization Complade Canada Inc. is a Canadian certification body accredited by the Standards Council of Canada (SCC). Complade provides independent, third-party ISO/IEC 27001 and CyberSecure Canada certification audits. Its current accreditation status should be verified using the official SCC directory and IAF CertSearch links below. Official records: - https://scc-ccn.ca/accreditation/management-systems/complade-canada-inc - https://ccn-scc.ca/accreditation/systemes-de-management/complade-canada-inc - https://iafcertsearch.org/r/b/757b64d0-56bd-5461-a73f-a57915bf1fee ## External recognition and thought leadership - Standards Council of Canada feature, “How accreditation helps Complade build trust”: https://scc-ccn.ca/resources/news/how-accreditation-helps-complade-build-trust - Standards Council of Canada feature, “Accreditation: a trusted ally for small business success”: https://scc-ccn.ca/resources/news/accreditation-trusted-ally-small-business-success - Cloud Security Alliance article, “Let’s Go Back to the Basics: How ISO 27001 Certification Works,” written by Yehia (Ian) Ahmed of Complade: https://cloudsecurityalliance.org/blog/2025/01/09/let-s-go-back-to-the-basics-how-iso-27001-certification-works ## Scope and impartiality Complade certifies organizations and management systems within a defined certification scope. It does not certify individuals or products. Complade does not provide implementation consulting, client-specific templates or internal audit services because those activities would conflict with the impartiality required of a certification body. ## ISO/IEC 27001 certification Canonical page: https://www.complade.com/iso-27001 ISO/IEC 27001 specifies requirements for an information security management system. Complade's initial certification process includes application and scope review, Stage 1 documentation review, Stage 2 implementation audit, corrective action when required, and an independent certification decision. The published starting estimate is CAD $1,900 for an organization with 1–10 people in scope under the stated assumptions. Approximately six weeks is the fastest scenario for a small organization whose ISMS is implemented and audit-ready; actual timing depends on scope, complexity, readiness, scheduling and corrective actions. ## CyberSecure Canada certification Canonical page: https://www.complade.com/cybersecure-canada CyberSecure Canada certification is based on CAN/DGSI 104, Baseline Cyber Security Controls for Small and Medium Organizations. Complade's process includes application and scope review, Stage 1 evidence review, Stage 2 implementation audit, corrective action when required, and an independent certification decision. The published starting estimate is CAD $1,300 for an organization with 1–10 people in scope under the stated assumptions. Current standard: https://dgc-cgn.org/product/can-dgsi-1042021-rev-12024/ ## Audit method Audit conclusions are connected to defined criteria and recorded evidence. Evidence may include documents, records, interviews, observation, sampling and technical evidence. For ISO/IEC 27001, certification activities follow applicable requirements for accredited management-system certification bodies, including ISO/IEC 17021-1 and ISO/IEC 27006-1. The audit method is informed by ISO 19011, ISO/IEC 27007 and ISO/IEC TS 27008. Organizations are certified against ISO/IEC 27001 or CAN/DGSI 104; the other cited documents govern or inform how certification and auditing are performed. ## Complade Audit Portal Portal: https://app.complade.com Clients use the portal to submit applications, review estimates, sign agreements, upload audit evidence, plan Stage 2, assign interview participants, review evaluated audit points, manage corrective actions, receive audit reports and access certification decisions and certificate records. The process is visible and repeatable, but the certification outcome is never predetermined. ## Pricing Calculator: https://www.complade.com/pricing Published prices are planning estimates. Complade confirms a firm quotation after reviewing the application, certification scope and required audit time. The calculator asks for the certification, number of people in scope, audit language and delivery method. It also displays the assumptions used in the estimate. ## Frequently asked questions Canonical page: https://www.complade.com/faq French page: https://www.complade.com/fr-ca/faq The FAQ centre provides the reviewed public answers to common prospect and client questions. It covers Complade's SCC accreditation, international recognition under the current Global Accreditation Cooperation framework and the former IAF system, equal accredited status when compared with in-scope certificates from TÜV, BSI, SGS and SCC-listed entities under major professional-services brands, Complade's international acceptance and full-refund guarantee, Canadian status, ISO 27001 versus CyberSecure Canada, audit-day calculation, readiness, auditor assignment, direct meetings with lead auditors, Stage 1 and Stage 2 scheduling, nonconformities, remote and French audits, technology-enabled pricing, instant estimates and official quotations, initial and surveillance pricing, three-year-cycle costs, payment timing, certificate verification, impartiality, portal functions, and Complade's deliberate specialization in information-security risk rather than a broad catalogue of ISO 9001, ISO 27701, ISO 42001 and SOC 2 services. Each answer has a stable fragment URL for direct citation. Official accreditation claims link to the SCC directory, Global Accreditation Cooperation and IAF CertSearch where applicable. ## Public certificate directory Directory: https://www.complade.com/verify The directory provides certificate number, organization, standard, address, validity dates and certification scope for certificates issued by Complade. Applicable certifications may also be verified through IAF CertSearch. ## Languages and delivery Complade provides services in English and French. Audits may be remote or in person, subject to scope and audit planning. The Canadian French website begins at https://www.complade.com/fr-ca. ## Contact Complade Canada Inc. 2 Simcoe St South, Suite 300 Oshawa, Ontario L1H 8C1, Canada info@complade.com certification.info@complade.com +1 289 804 1616